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(2005) Professional knowledge management, Berlin, Springer.
Towards collaborative agent-based knowledge support for time-critical and Business-critical processes
Andrea Freßmann , Rainer Maximini , Thomas Sauer
pp. 420-430
In this paper, we present the Collaborative Agent-based Knowledge Engine approach for supporting mobile workers performing time-critical and/or business-critical tasks within agile projects. By a combination of sophisticated knowledge management and a light-weight workflow model, this approach provides guidance and knowledge as required to perform the individual activities. Moreover, we discuss aspects for maintaining project history, as well as possibilities for integrating tools regarding computer-supported collaborative work already deployed in organizations.
Publication details
DOI: 10.1007/11590019_49
Full citation:
Freßmann, A. , Maximini, R. , Sauer, T. (2005)., Towards collaborative agent-based knowledge support for time-critical and Business-critical processes, in K. Dieter Althoff, A. Dengel, R. Bergmann & M. Nick (eds.), Professional knowledge management, Berlin, Springer, pp. 420-430.
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